Returns & Refunds

Returns & Refunds
We want you to have a smooth shopping experience. If there is an issue with your order, please contact us as soon as possible.

Return eligibility

• Items must be unused, unopened, and in original packaging (where applicable).

• Certain items (e.g., hygiene-sensitive goods) may not be eligible for return unless there is a quality issue.

Damaged / incorrect items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide photos of the package and item. We will arrange a replacement or refund based on the situation.

Refunds
Once approved, refunds will be processed back to the original payment method. Processing time depends on the payment provider/bank.

For any return request, please contact our customer support first.